Cancellation Policy

Room Bookings

  • A debit/credit card is required at the time of booking to secure your room(s) with a 50% non-refundable deposit.
  • If your booking is within 14 days of your arrival the total balance is required.
  • Likewise, in the event of a no-show or late cancellation within 14 days of your arrival, the total balance of the stay will be charged.
  • All cancellations or amendments are required in writing from the email address used at the time of booking.
  • If you are booking or have booked via a third-party on-line travel agent, please check their cancellation policy as it may vary.
  • We recommend that you have adequate travel/holiday insurance in the event that you are unable to travel for any reason including Covid related issues.

Dining Room Reservations

A debit/credit card is required at the time of booking to secure your table. A £5 (per person) non-refundable deposit will be taken.